Bottom line: Boutique hotel turned up a notch.
I visit Phoenix 4 times a year and have stayed at many 3-5 star properties. I found The Clarendon through hotels.com and decided to book my recent stay as I celebrated my Nephews graduation. After my first experience .... my future stays will be with this hotel... booked direct.... they deserve the entire rate.... not 75% as happens with hotels.com reservations.
This independent hotel took over a property that has had many lives.... some not so good.... the recent takeover and renovation has this centrally located gem shinning once again.
There's a small resort fee on top of the room rate... really small.... even though I prefer the day when the hotel rate was the hotel rate I understanding the only way to compete in todays rate driven world is to quote your lowest rate and then apply add-ons.... thank you Airlines, rental cars and hotels.... Either way... the end result ..... you get value for what you pay to stay at the Clarendon.
The Clarendon is hip without being obnoxious. There is a youth driven vibe about the place yet this 56 year old chubby reviewer felt completely at home and respected/appreciated by staff. The building is a square hotel open in the center with pool & spa. There's plenty of self parking... 50% covered.... The pool and spa area take advantage of the greenery and bold colors of the interior space. The pool furniture is well maintained with cushioned seating areas .... some private some not. There are plenty of towels and ice water provided. There is a waterfall wall that provides a soothing backdrop. Cocktails and snacks are available at the pool from the onsite restaurant "Café Tranquilo".... There is party music playing at the pool... not too loud as to interfere with a conversation but loud enough to create a spirited pool/resort experience. One of my very few constructive comments would be that the pool area could use a staff members attention more frequently to clean up towels, glasses, plates..etc. Unfortunately ... the trash from an ill mannered guest can cheapen an environment considerably.
I booked a one bedroom suite with pool view. The finishes are hard and dramatic with the exception of the bed.... all white .... impeccably clean, comfortable and cushy. By hard and dramatic... I mean concrete walls....black granite like counter tops ...industrial carpet tiles (actually works beautifully) ..... bold colors.... wonderful Arizona character artwork. The room has all the amenities you'd want. Bulk quality bath products.... "yeah" to not adding to the landfill with tiny bottles... robes .... Keurig coffee maker and a staff willing to give you extra coffee and tea with an absolutely "no problem" attitude. Refrigerator... flat screen TV's ....etc.
There are some fun extras.... no ice machines at this property... ice is delivered to your room... a nice sealed bag.... a mini version of what you'd buy at the store..... no more wondering who's hand and God know what else your ice has been exposed to.... They have a list of snacks at the front desk for free.... chips... granola bars .... sodas...... nice touch.... you see an effort at taking extra steps to impress and take care of their guests. Complimentary Bike rentals are also available.
There is a roof top deck with bar. Nice cushioned furniture with a metropolitan backdrop of Camelback mountain and the Phoenix skyline. Fun personable staff. Complimentary wine reception for an hour each evening... live jazz a couple nights a week.
The onsite restaurant " Café Tranquilo" surprised me ... it was that good. With the exception of the restaurant bar pouring very conservative liquor to mixer drinks (hey.... I'm far from a ranging alcoholic... and I clearly understand responsible liquor management .... but I would like to taste the scotch in my scotch and soda). This last constructive comment was clearly out of line with the culture of the entire property. Most bars who use shot glasses to measure alcohol will start a little pour before/after giving you about a shot and half.... fair deal... this restaurant didn't do that. OTHERWISE.... the restaurant was a huge surprise. Definitely a quality eatery that could easily stand on it's own. We have appetizers at the roof bar, dinner in the restaurant and breakfast the following morning. All excellent. The menu answers to the Arizona heritage beautifully. The staff was cordial and professional.
I'm not a super YELPER with hundreds of reviews... I've posted a fair share.... usually when I'm overly impressed or overly pissed. I am happy to post this lengthy (sorry) recommendation of this hotel