Prose management called after my last review and was very interested in my concerns and invited me back in.
My second experience was much better than the first and I found the technician to be much more on top of things than the first. I was also impressed by their knowledge of immediately knowing their colours.
Everyone is super friendly and my tech commented how she liked how everyone got along- which you could see with their interactions.
I get that there can be kinks in opening a new store- and glad that they were on top of things to work through them.
4.5 stars