I was turned onto MLP by a highly trusted friend who suggested I use their service in lieu of 1(800) Flowers. I am beyond impressed with the level of personal customer service (never mind the price, it'd be worth it even if it cost twice as much). My requested deliveries often require a VERY specific delivery time (one hour window) and they are always able to accommodate and the hand written notes are the absolute best! Nessa and the team over there are the best!