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| - The food and price is 5/5 stars, great dumplings here, but the service is 2/5 and cleanliness is like 2/5. I am giving them a 3 since I really do love the food!
Now, I love hole in the wall places as much as I love fancy high end places, they each have their place in my dining repertoire. The bar for service and ambiance is shifted accordingly for the hole in the wall places, but I still expect at least to be acknowledged and given a menu after 15 minutes of seating! I tried to catch the waitresses's attention multiple times and when I did make eye contact with her and said "Hi can I get menus please" I was ignored. WTF? I had to desperately flag down a passing waiter guy for menus (they have 1 female and 1 male waiter/bus boy that night).
As for cleanliness, I do not expect to be seated on a chair with grease and the napkin/chopsticks holder to have hair in it at any restaurant. Also napkins were all over the floor at the table we were seated.
Now the positive: The food was amazing. We got the pan fried curry beef dumpling. It was crispy, juicy and the dough was chewy. The meat to dough ratio was perfect. The curry in the beef flavours it nicely, it was not overwhelming. Just a note, pan fried dumplings cost $1.50 more.
The boiled pork, mushroom and shrimp dumpling was also great, the dough was a nice consistency and the filling juicy. There was even some soup inside the dumplings reminding me a little of shanghai soup dumplings.
Overall, great food, poor service and general cleanliness.
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