I started going here when they first opened and they were great! Everything was very fresh. Portions and pricing were descent and I loved getting the dressing tossed in the salad. I always got the tilapia because I don't like, as previous mentioned, the protein selection (packaged/fake grill marks). However, I recently noticed quality/freshness had diminished and prices have gone up.
Recommendations:
Get rid of the microwave!! At least put it in the back so I don't see you microwave the frozen tilapia I order! Invest in a grill and quality will skyrocket.
The soup used to be made fresh daily and served from a pot. Now it's stored in a cooler where they also place in the microwave when you order. Chicken noodle is delicious but a little salty.
Staff is always short-handed. They need to hire at least 1 more person between 11-1pm and 5-7pm because service is so slow (not the fault of the employee)! I usually go in with another person and it takes us at least 15 min to get our food.
Hopefully, the owner takes a look at this and makes some changes. I really want this place to stay open, considering there aren't very many quick/healthy places for lunch/dinner.
I will still go back and enjoy a salad from time to time, but with these changes I would probably go back everyday! I think a couple of improvements will make this a hot spot for lunch/dinner!