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  • ABSOLUTELY THE WORST PHONE CONVERSATION EVER! I cannot believe the person they hired to take the phone call. Literally the most unprofessional and rude phone conversation I've ever had! I called asking for a quote, ONLY A QUOTE. I wasn't booking anything or wanting to purchase anything, I only wanted to get an idea of how much it would cost. They guy I talked to asked to get my address from me first before giving a quote. I figured he needed to know where I lived to get an idea, so I told him. He then asked what day to remove, again I figured he needed to know. All the while I REPEATEDLY told him I am only getting a quote. I am not committing to a purchase! After I give him this information, he gives me a quote, and he then tells me that my appointment is booked and they'll be there tomorrow to pick up. I'm confused because I literally told him I only wanted a quote, and I repeated it. He then has the balls to tell me "I'm confused, what are you hesitating about?" This is not a joke, this is what their phone operator told me. I told him for a fourth time, I only wanted a quote, and he repeated that he was confused and didn't know why I was hesitating. He said "but you liked the quote right? I'm confused on why you're hesitating". We literally went back and forth at this several times. I cannot believe how this asshole talked to me, especially since I wasn't even going to purchase their goddamn service, I only wanted a fucking quote. This is the first time I've ever called gotjunk, and I will NEVER use them now, and I will tell everyone of this extremely unprofessional behavior.
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