My wife and I went to Melt simply because the whole idea of it is something we had to try. We saw it on DDD (Food Channel) and went while on a trip to Cleveland.
Keeping it short, I thought the food was incredible and the atmosphere is very fun. I love a good grilled cheese and the certainly know how to turn it into a gourmet meal. I had the Parmageddon and my wife had the Westside Monte Cristo. Both were fabulous but my wife's was better in my opinion. The berry preserves were AWESOME!
The only thing that kept me from rating it 5-stars is that the wait to eat is ridiculous. We went around 1pm and there was only one couple ahead of us. We waited an hour to be seated and then over 45 minuted for our food to come to the table after that. The food was good but I'd have a hard time justifying the time it takes to eat there on a frequent basis.
Oh, and avoid the bathrooms at all costs! They smell like outhouses and look just as bad. In fact they are so seedy that they are very reminiscent of rape nightmares and it appears as if they encourage graffiti in the stalls... which give very descriptive narratives of what will occur in said rape nightmares.