I've been bringing my animals there for 8 months, I've over looked many things because I didn't want to switch the girls, but this last time is it! He over charged me, I told him I've never paid that much and if he could look at my card, he looked at it and said no you've been paying this amount, I said no that's not right, then he walked away and I pickup up my card and yup I was right! He was trying to over charge me, when I brought it to his attention he did not know what to say cause I already paid! Then once again they screwed up on my dogs cut, so no more! Plus there hours suck and they take forever to get back to you!