What a terrible experience. I booked an appointment here and spent a good 40 minutes on their website browsing through their collection. I made a list of 11 dresses I wanted to try on. When I got to the salon, ZERO of those dresses were in stock. Such a disappointment.
Customer service was awful as well. Despite my having an appointment, I had no salesperson assigned to me and no one came over to help me look for dresses. The one salesgirl I spoke with was extremely rude and did not seem to understand why I was upset that none of the dresses I wanted to try on were in the store.
All in all, I was in the store for maybe ten minutes. Shopping for a wedding dress should be fun, and this was just upsetting.
Afterwards, I stopped at Alfred Angelo. I had no appointment, but the salespeople were very accommodating and let me try on some dresses. They had the inventory they advertised. If you want to save yourself the aggravation, go there instead.
You're better off going anywhere else.