As a first time pet owner, I panicked when there was something wrong with my cat and I needed to find a vet fast. It's a very helpless feeling to not have a vet already when you need to take your pet in fast. Alta Vista immediately caught my eye because of their long hours and being open every day.
I called to see about bringing my cat in and was immediately comforted with the words "bring her right in."
When I arrived the lobby was empty, so my cat was taken back as soon as I filled out the new patient form.
The vet tech we first saw was very nice and took down all of my cat's general information, took her temperature, weight, etc.. She told me that a veterinarian would be in shortly to examine my cat.
After a short wait, Dr. Hendrix came in and examined my cat and told me that her symptoms indicated a urinary tract or bladder infection. He said it could be something more serious and took some blood and urine samples to be sure, but opted to treat for the lesser serious UTI/bladder infection immediately.
He gave her an antibiotic injection and we were on our way home.
Dr. Hendrix called me at home as soon as the blood results were back and again when the urine results were back. Both were normal and the antibiotics my cat was given seemed to do the trick. After about two days, she is back to normal.
Dr. Hendrix was very nice and comforting in person as well as on the phone. He also completed some pet insurance forms for me. Thank you Dr. Hendrix!
I'm glad I chose Alta Vista and will continue to take my cat there for future routine visits.