I have to start off with its a Sunday with a large group so the wait time of 20 min was not at all bad. Took my grandson to the restroom when an employee came in. I have to say she needs to be retrained cause when she exited the stall she didn't wash her hand but maybe 10 seconds. The other concerning thing is I didn't see her use any soap. Even though she was one seating people she is still transferring bacteria onto the menu. Waited a very long time for the food but it came out hot. For that reason I cannot give more that two stars. Hygiene in the customer service department is huge.