Mariol (forgot how to spell her name) she was the one that did my hair and makeup. I showed her what I wanted for my hair and makeup and she was able to replicate the pictures I showed her. I had the signature blow out with full makeup and lashes. It came with a head machine which was very relaxing. It wasn't busy when I went in, but did have to book an appointment since I had to go to a Wedding that day. Anyway, the salon is very nice and clean. I just wish they offered me coffee lol. Overall good experience. I will go again when I have another occasion coming up.