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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • HORRIBLE experience. Got a couple of the Groupons thinking it was a good deal and bc my dad grew up in Phoenix and we used to come here a while ago for their formerly good food and service. However, we will never be back again and opted not to even use our balance because of how poorly we were treated. The Groupon actually expired yesterday and I was really tired but was going to make the 40 minute drive anyways but I thought I'd call and just check to see if they would extend the offer til today as some company's are courteous in that way. I spoke to a gentleman on the phone and explained that I knew my Groupon was expiring that night but would they let me come today for the deal and he said yes that would be fine. So today I make the drive and was told "no" by the girl behind the counter. I explain the whole situation about calling last night and that I spoke to a guy and she just said "I know who you spoke to but that's not our policy so you can't get the deal." No apology or attempt to rectify the situation. I should probably add that there was NO ONE there and she could have easily extended our offer and established return customers but she had no custom service skills. When I asked her name she said it is Courtney but it looks like she has replied to reviews on here as "Anna S." so who knows. And after reading more reviews about ppl who have gotten food poisoning after eating here recently maybe it's for the better!
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