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  • i like it,it was a great getaway trip here,great service,great facilities,and great viewS! but it was such a dead town.but i dont mind.it's what i chose for my vacation and nothing disappoint me but the spa,not the spa but the service session...such a waste of time and money,u got nothing but light touching,i told her but nothing different.she kept on pulling the sheet to keep it tight during the service..it's ridiculous! 50mins gone fast,u know that...i felt irritated. 5stars for the hotel+services 3stars for spa experience.( i should have just hang out at the pool better) special thks to Bert,thks for upgrading my room.i got wonderful view with partio instead of parking lot view( which is resort view) He's there at 11pm-7am.nobody is as nice as him,not only about upgrading but also he was very sweet and welcome u.he asked me how did i know about the hotel,he said i'm gonna have a good time here,he mentioned about Hoover dam it's very close..and much more info that u dint even think about but he covers everything.and he was just a front desk person but covers all info that reservation cant even give me!!!!! How great!! i called a few time before making reservation,got totally different experience talking to other staffs.was not rude but can feel by the sound that they got irritated by my question which were very simple like prices and youperks(the perk program they have),activities and cancellation.they werent very helpful.again not helpful at all.beside one girl at the front desk in the evening around 4pm i dont know who.or her name..but she has such a wonderful attitude too!! i studied hotel management too,customers are not god but we tried to give them the best experience we could.so Bert and another girl at 4pm are the best!!!!! pools are great,drinks are bad.i mean it tasted bad LOL...but i dint mind.it's like drinking juice which i prefer but u ordered alcohol of course u expect a little bit of a liquor taste..hahaha dinning is really expensive but heard it's wonderful there.i went to strip.so i dont know overall will go back again cuz i can bring my pet for free with the YOUPERK program.good deal!pets are the most expensive when u travel so this is a real deal. oh dont forget $22 resort fee,so u get wi-fi,parking,and use of hotel facilities,aminities...bring your own water cuz it's $5 a bottle.. :D
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