Looks like it's time to update another review of mine. I once said I had never had a bad experience at this place. Buuuut things have gone downhill a little at the Warehouse since then, so I suppose it's time to update my original statement.
While the food here is still some of my favorite comfort food in the city (I certainly won't pretend it's genuine Italian), in the last couple of years things have really slowed down at the Warehouse. At my last visit they were so severely understaffed that I waited about 20 - 30 minutes to be seated, even though I remember seeing open tables during my wait. This isn't to say that the staff didn't do the best they could during that night - in fact the poor girl who handled my table was very clearly doing her best to rush from table to table without dropping anything. And a manager even came out to apologize and bring me drinks because our poor waitress was handling so many tables. So they definitely earned some goodwill back with that.
It helps that the food hasn't let me down yet - it always comes out cooked well and seasoned well, and I always enjoy every bite. Sure, it's probably not what Italian die-hards are looking for, but it is a chain restaurant and it does a very good job once you consider that. I will continue to stop in for delicious glasses of sangria and huge portions of pasta and other "Italian" comfort foods - but only on days I'm not in a rush; and hopefully the trend of slower service and not calling in enough people to work won't last forever.