My stay was a very bad experience... the first room only had 2 Towels there were 4 of us! One bed had no fitted sheet. GROSS!! That night we were woken up by the neighbor having several guest from 1am to 5am. We are pretty sure it was a prostitute it was very awkward and scary!!!
We were not able to sleep it was so loud!
The next morning my daughter went to open up the cabinet under the bathroom sink and there was blood all over it! So disgusting... a serious health and safety issue!! We went to he office and they did relocate us to another room..
One bed had NO BLANKET!' We asked the office and they stated it was a busy weekend and they would bring us fresh towels and a blanket. We ended up going to Walmart and buying our own towels and a throw for the second bed. The third day I asked again for clean towels, sheets and blankets. Again was told they had no cleans Linens!! So our last night We had to sleep with no Blanket!!!! Unbelievable I have never stayed at a place where I had to buy my own towels and blankets!
I'm not sure if maitenance did any laundry or cleaning! Several rooms had trash piled out outside the rooms, there were several piles of dirty towels piled up in the walk ways!'
They were so disgusting I can't believe they allow this and it grossed me out thinking theses are probably the very towels they expect guest to use!!
Dog poop in all the common areas of the grounds. This is a shame because this place has a great set up!! This is such a easy fix.
I would love to speak with someone in upper management because there is no way any business owner would be ok with their business being ran this way!! The trash that was sitting in the walk way on Friday was still sitting there on Monday. it smelt and it's was very unsanitary. The pool was dirty it was very cloudy and had a film on the water. The jacuzzi had so much chlorine we couldn't use it. Our eyes were burning and we only had our feet in it. The chemical and PH balance was unsafe. I attached pictures you can see the film on the pool water absolutely a health and safety violation!!
Again such a shame because this place has great potential.