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| - I am writing to express my gratitude to an amazing TEAM of Chandler Porsche. Well, when your key can't ignite car loosing its connection to immobilizer it's not fun. We have reached to professional Locksmith company seeking for help, but we were told that our best solution is Porsche Dealer. I drove to Chandler's location, looking around as it was my first time visiting this dealer. First impression was absolutely fantastic, clean roomie parking lot and beautiful architectural design building that truly stands out. While driving slowly to park a car, I was greeted with a smile by representative of the Dealer. It was Reinhard Schikora, a Service Concierge. He kindly guided me to drive into a covered AC garage, it was over 100F outside and I felt very special and welcomed. He opened the doors to the building and introduced me to the Service Advisor, his name is Dan Sheiridan. I was offered drinks and to be seated and Dan gave me his undivided attention listening to the issue with the car key. His impressive knowledge about Porsche's is very expertise! Dan introduced me to another Service Concierge, Cory Best who have consulted with the Service Technician educating me what it takes to solve our key problem. It was AMAZING experience and I felt very comfortable, scheduling an appointment to bring our car for the repair. At the time I've brought my car for to be serviced, I've been created with same great smile and Reinhardt kindly welcomed me back and it's a great feeling indeed! I've met another Service Advisor, Carlos Barela who was extremely kind and caring. I was waiting for my car at the spotless, modern looking quest's area and met another wonderful team member of this Dealership, Ginger D'Anna. She also welcomed me warmly and was absolutely delightful to communicate with. What a great and truly unmatched experiences at the Chandler's Porsche Dealership, I could not be more satisfied with your professionalism and outstanding services. Thank you very much - your AMAZING TEAM is a great reflection of your Management!
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