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  • This location gets he prize for worst service. After repeated visits over two years the poor service has declined even further. This place ranks high only for consistency - albeit for bad service. We waited over 10 minutes for a waiter to approach us. Of the five orders, four were wrong even though they were repeated. We had to request silver twice. And then had to again request a spoon for the chili. The portion for the Childs Mac was quite small. One in our party ordered cottage cheese. When the meals came he told us they don't carry it. I asked what we could substitute and he was surprised that we would want an alternative side. This isn't the first time we had the problem with cottage cheese at this location. They NEVER carry it at this location even though it stays on the menu. The meals took longer to arrive than at any other location in Georgia or Florida. When we told our server that we wanted to order shakes he walked away. Another server went to him to explain that we really wanted shakes. He came over to ask if we really wanted to order. I guess few people order shakes at Steak and Shake. We like the chain but this location is so poor that we are unlikely to return.
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