If I could give this place 0 starts I would. My girlfriend and I took our shih tzu here for his first cut and it went fine, we felt the cut was too short so we made it a point to tell the groomer this time around exactly what we wanted. We were completely ignored. He basically took raw clippers to his coat and in the process nicked and cut our puppy. We were not told he had been nicked. We found out at home when he was acting different, chasing his backside trying to lick his wounds. We called to notify them and were not treated kindly. They were not apologetic in the least. I would not recommend this place to anyone. They had no redeeming qualities. Had they have been some what compassionate or even apologized. I would not be writing such a terrible review.