My cat got pretty matted because I'm too scared to brush her. So I brought here here to get her matts shaved out, have a bath, and get nails trimmed. She did well in all aspects of the grooming and wasn't even the slightest bit traumatized afterwards.
They are also very caring and gentle with my dog whose back legs don't always hold her up all the time, which I know can be annoying.
I'll never take my pets anywhere else