My husband's all-in-one Dell computer (5 years old) decided to crash a few nights ago and we were extremely worried about losing the information we had stored on the hard drive (college work, pictures, music, etc.). Because I know the people at Best Buy would have just sent the computer out to God-only-knows-where to be opened and repaired, I decided to look on Yelp for a local place with people that know what they are doing working there.
We are SO glad we found this place. The people working there were not only super smart but also very friendly. I was also impressed with how the explained the problem in detail so that we (non-tech people) could understand.
Customer service was awesome, prices were fair and most importantly they saved what they could off of our hard drive when we are sure the big chain computer repair shops wouldn't have been able to. When you send computers out of store to a huge warehouse do the people working there really care about your master's thesis stored on the hard drive? I will go ahead and guess that no, they would not care.
We will come to Tech Mail the next time we need anything for our computer and totally recommend them to anything looking for computer repair here in Vegas. These guys know computers and I highly doubt they will rip you off.