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  • As the duly-designated Johnnie Cochran of this particular Starbucks at Gateway Village, it is my sworn duty to defend this location and say this to the 2-and 3-star reviewers: man, y'all don't know what you're talking 'bout. I've been working here for 3 years, and this one's been my go-to spot for caffeine. So I can't really complain about such trivialities as parking (parking sucks all around here, so while the complaints are valid, I couldn't care less) and the fact that it gets crowded and busy. More on that in a bit. But when you walk into a particular Starbucks and the baristas not only know what you favor every day - in my case, a grande Misto w/non-fat milk - but also have it ready before you reach the wait counter. The great news about this location is the recent renovation, which sucked for me considering I was without a workday coffee fix for exactly 10 business days, and when you have to rely on that shitty-assed Keurig-brewed coffee I have to endure at home, or force yourself to walk from Gateway to N. Tryon on a spectacularly and stupidly hot afternoon, which, by the way, I'd rather suck on a wet and frayed towel than have to walk 6 city blocks in 95-degree weather just for a delicious cup of coffee...oh shit, where was I? The renovation, right. The biggest complaint was the lack of space at this location, and when folks were getting their fix between 8-10am and 2-4pm, you know this spot would get crazy crowded, and you really couldn't move around without accidently brushing someone's ass, and then have to wait for some slow poke to finish languidly stirring their mocha choca latta yay extra soy 5-pump coffee, it got pretty frustration. Thankfully, the renovation has not just created a better use of space - there's a nice and cozy sitting spot in the back - but it's even cheerful-looking, in a rustic sort of way. And then there's Sarah, the shift manager, a pint-sized, smart-ass (I love smart-asses) that runs a tight ship but makes everyone feel like they're the most important customer ever. The whole staff is great, friendly even, but Sarah is the shit. Not all Starbucks are created equal, but this location works just fine for me. So there.
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