Unhelpful. Poor stock. Walked out. All I wanted was a roller piece (standard equipment) for a standard toilet paper holder . . . as the one in my guest room flies into three parts when I change the TP roll; i.e., both ends + the spring. I asked if there was any way I could be assured that the one I had selected from their stock would not also fly open. I was told, "They're all the same," in such an utterly disinterested manner that I simply walked out. This store is three minutes from our home, so it's a handy location . . . but from now on I'll drive the extra few miles to the competitors.