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  • Well half of going to the depot is knowing who you're talking to... I go to HD, usually this location, about as often as most yelpers go to restaurants. And like the names of restauranteers, bartenders, and servers that I so often see dropped around here...I could drop the names of those at HD that would NEVER tell me "that is not my area." Seriously I've been coming for years I feel like I have known "generations of employees" and a large percentage have been awesome, the rest are average...I have never had one employee be rude to me, but maybe that is because I do not enter the conversation like an ass. Which brings me to the other half of a successful trip to HD. Knowing what you're talking about. Since most yelpers enter hardware stores about as much as they wash their car I completely understand that you might not have the first half...but if you ask your questions with 1) Humility and Honesty - if you act like you know it all why would they think they need to go out of their way to help you. 2) Realistic Expectations - They are knowledgeable of their products, not of your project or thought process. The only way they can help find you a solution is if you can explain the problem and what you are looking for in an end result. This store in particular seems to have a better selection of building materials than other HDs in central Phoenix. However as one would expect with no Lowes nearby to compete with its selection of Home Finishings is fairly limited. Lets all remember it is a corporation...so you know I'd love to go else where. My favorite local alternatives are Evergreen Hardware and Heldt Lumber but these have limited hours and selection, so that brings back to HD regularly. OK I'll drop those names...special thanks to: John (that use to work in tool rentals) David (in plumbing) Sam (that use to work in flooring) The Steves (mostly in building materials but i seem to find helpful new ones all the time) Wendell (in paint) Casey (who works a little all over but mans the self checkout regularly) Dawn (who later replaced John) and several others you always make my visits enjoyable.
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