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| - Very comfortable, clean, new suites. Location is central though still removed from the Strip; this can be good or bad depending on if you want a slight "retreat" or not. Vdara's hotel restaurant has closed for some reason, perhaps due to the economy. On the other hand, Aria is right across the street, and there is a walkway to Bellagio from Vdara.
Service could be improved. The book in the room says checkout is at 12, but concierge mentioned checkout was at 11, so I called the front desk to clarify. I was promptly informed that the time had changed a few weeks ago. When I responded with an "Oh...", I was told that this information was on some paper that I signed when I checked in, in a "you should have known better" tone--instead of apologizing for the confusion or automatically offering to extend the checkout time.
At check-in, there was also no mention of our $50 resort credit (which was the promotion we used when making our reservation) until we asked about it the next day, and the $50 amount was not automatically deducted from our hotel bill until we again stood in line and asked for the credit at check-out (so we couldn't use the video checkout or express checkout). I don't appreciate that.
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