First of all, let me start by saying that it's mind blowing how wrong most of the reviews are on here. The customer service is far from a 1 star rating! I set an appointment at DB last month not expecting much due to the low ratings I saw here on yelp. I was visiting my mom and sister from CA and I wanted to get the dress shopping experience with them, even though I wasn't planning on buying a dress that same day. Upon arrival a sales person checked us in and minutes later we were greeted by the lovely Trisha. She made my experience very delightful and memorable. She pulled up all of my favorites that I selected online and even tossed in several other dresses that she thought I would like. She worked to stay within my budget and my style the entire time. At the ended I fell in love with one of Trisha's selections that brought me to tears. I am forever grateful for the service that was provided. Thanks again Trisha!