I'm glad mainly everyone has given poor reviews to Fletcher Jones MB because I've never had a positive experience here. Every time I bring my car in for service they always look at me like I'm either worthless, or like I stole the car. Yes I'm young, but I didn't steal my Mercedes damnit!
Add to that the fact that your quoted time for service is generally half of what it ends up being regardless of what you bring it in for. Oil change 45 minutes? Try 90 minutes! 15 minutes for a free car wash? Try 30+ minutes!
The salesman here are snooty and stuck up, and on top of that they act like they know more than you regardless of your car IQ. I corrected one of the salesman on the HP of my car compared to a brand new SLK and he acted like I was a moron until he looked at the sticker on the window. Woops! Always nice to see someone realize they were wrong while being an arrogant prick.
All in all I send a big fuck you to Fletcher Jones Mercedes for furthering the snooty status quo of Mercedes dealerships. Good luck in ever getting another cent out of me out of warranty!