I have been here many times, the service is always very quick and the servers are very nice. The inside is dark but inviting and comfortable.
There lemongrass soup is perfect when you're sick and the rest of their menu isn't quite as spicy as most other Thai restaurants. For me this isn't a problem since I'm usually really on the fence about Thai food anyways, but as my boyfriend grew up eating authentic Thai food everyday, its definitely a let down for him.
Give it a try if you love Thai food and don't mind not burning your taste buds (or further south of the border)