Update: 3/2/18
I really needed my car washed and decided to come back and give it another try. The washers are the laziest people. They use the same clothes they put armor all on to clean your windows and the outside of your car. I have so many freaking streaks in the glass in my car that when the sun shines on it I can't even see out.
My wife and I come here to get our cars cleaned fairly regularly. This is not a cheap car wash so you'd expect the quality to be on point. Most times there are just drops of water that didn't get wiped off but other than that the wash is good. Today, we asked for pet hair removal on my wife's car (this service was recommended by their manager to get the dog hair out since a regular vacuum won't do the job). We paid almost $60 for a wash and detail for the pet hair removal and they told us that it would be approx. one hour for it to finish. I let them know they can take as much time as they need and that we'd go home and come back for it later. About an hour later I get a call from a kid who said the car was done but he wanted to warn me that even though I paid for a detail, not all pet hair was removed. I went back to get the car and the service hadn't been completed at all. The manager came over and was shocked and grabbed the other manager who said he inspected the work. The guy said he didn't inspect but simply vacuumed it and had someone else touch it up. They took the car back and worked on it some more. After that, the car was still a mess and I ended up ah omg to finish the job because they couldn't get the hair out. It was crazy! I asked for a full refund. It's just crazy that you pay so much for a car cleaning and that it never gets done.