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  • I love Dunkin' Donuts. They have an amazing selection of coffee and drinks and their doughnuts... where do I even begin with that? Flavors are endless! I love just about everything they have to offer and I've experienced great service every time I go inside the actual shop or just a simple drive-thru! However, I think that they should just serve donuts and drinks. I like the idea how they have quick breakfast sandwiches and some bite-size hash browns, but the quality of food is not the same. Dunkin' Donuts is known for their donuts and coffee... not their cheap combos. They have some great ideas (steak and eggs sandwich or flatbread.. that sounds delicious!) but it is just not the same. I recently went to the S. Rainbow location located right next to Eyebrows R Us and wanted to try something different. I know its just Dunkin' Donuts and I don't expect much from their quality of food, but I do expect employees to know what they are doing. I went to order my food and I wanted to try the Chicken & Biscuit combo, but the cashier did not even know what number combo it was. He had to ask me what number it was showing on the poster behind him. (There was no number by the way. It was just the picture of the combo.) He was super friendly, but he needs to get a little bit more training before he heads out. He didn't know the combo number and couldn't figure it out so I decided to get something else. I wanted to try the Grilled Chicken Flatbread and hash browns on the side. When I finished ordering, five minutes later, he comes out to tell me that there was a miscommunication and that they do not have grilled chicken, but breaded instead. I said okay. I mean what else am I supposed to do? Finally..... when I got my order, I had breaded BURNT chicken with no hash browns. I was really disappointed with the outcome and now I don't even want to try any of their meal combos. I'm sure it would have turned out better if he had more training. Anyway, next time, i'll just stick with donuts and their coffee!
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