Honestly, a negative star rating would appropriately rate this place. When you go through the trouble of planning for an event, making a reservation, you would expect at the very least that a table would be ready when you arrive at the designated time with your party. Not the case. And, the hostess lacks customer service skills. No eye contact, no caring attitude. And, really, why do all of the employees congregate at the hostess stand? In this case probably because of the complete incompetence of the hostess, certainly not because of her warm demeanor. After being pushed aside and ignored for 20 minutes, we left. Don't waste your time here, it us as enjoyable as being stuck in a traffic jam.