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  • First visit to the new location and I have a few thoughts: The new location has street parking only. Let me repeat that, STREET PARKING ONLY. Almost prefer the old location in the Commercial Center where you never had to struggle to find parking. There are no televisions at all, not even one. They have a paper beer list with 24 beers; and the server volunteered that four of them were not available after the one I tried to order wasn't available. They undercharged me $1 for the beer I did order. (menu, $10; my receipt, $9) The new location has street parking only. Let me repeat that, STREET PARKING ONLY. The food item I tried to order (cottage pie) wasn't available. Server didn't inform of unavailable menu items when she brought menu. I asked how the "Cornish Style" cole slaw was prepared and the server vaguely said "it's our take on cole slaw" and volunteered that it wasn't ready yet and still being made. The new location has street parking only. Let me repeat that, STREET PARKING ONLY. I was there early in the day and they were not busy. Service was good. My food was good. It is frustrating when a restaurant I like doesn't live up to their potential. It's not hard to edit a Word document then print 20 copies of your beer list, so your customers have something accurate and your staff isn't on the front line saying sorry, that's not available over and over. It's not hard to have a pre-shift meeting and communicate to your servers what menu items are not available, so they can, in turn, communicate to customers. It's not hard to manage the kitchen and have the items listed on your menu actually available to sell during your operating hours. Or, maybe it is? The same management team who decided to relocate their restaurant to a location with NO PARKING AT ALL is managing this place and the first impression wasn't a good one. I hope they succeed, because I like the food here and I've always enjoyed the locations in the Phoenix area. Overall, a disappointing experience today. If you come here, lower your expectations with regard to what's actually on the menu, and bring your patience when you park. Or, just take an Uber.
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