My long time mechanic just retired so I was back to the drawing board to find someone I could trust with an old Ford. After a few negative bouts with the Ford dealer I found the KAR Shop on Yelp.
It's funny because I participate is almost no social media but this is why I'm all over Yelp. The Kar Shop rocks and I would have driven by that place 100 times without ever knowing it.
They get the customer service and have a genuine positive aura about them. They seem proud of the shop and happy to be there which is refreshing. I was even offered a ride back home while they fix my truck.
Kris explained quite a few issues to me in detail. Some of which had been previously mentioned by the Ford dealer but he walked through it and explained in common language the why and what which made it easy to understand. I'm in a technology field and I tell you it's an art to be able to "dumb things down" for people not in your line of work so they understand clearly and Kris has this gift.
His prices are fair and and they guarantee their work for 3 years. They also were able to offer a discount because other work made certain jobs more accessible/easier.
If the repairs hold up I'll be bringing my other cars as well. Thanks Kris and team!