I actually really like this place. The customer service was so fast and efficient. They had me called back before I could even finish my paperwork. In fact I was moving through the exams so quick that I couldnt even finish registration paper work til after the appointment was over. I was not rushed through exams, they were so organized everything fell right into place. The only reason I took a star off is because it takes 2 weeks for the lenses to be ready for your glasses. That is the longest wait time I have seen.