Food is awesome.. have come here many times over 5 years.
Customer service is absolutely horrific.
Came here today and it took 25 minutes for my food to be prepared. People who came in 15 minutes after me got their food before me. Requested a refund and didn't bother eating after this. There was a group of guys who ordered right ahead of us who were finished with their meal when our food finally was ready
It is not so much about what happened, but in the face of all this the blonde girl at the cashier copped an attitude with me like i was somehow a nuisance. Not one apology. Not one "I am so sorry, have it on us today", not even an offer of a partial refund. Nothing. The only thing i got from her was "well, beef takes 5-6 mins to cook"... uh hello it was almost a half hour!! UNREAL
I hope this place fails. The owner is an idiot for hiring such useless and worthless employees