I had never been before so I was pretty excited to try it because of all the pro-Chipotle hype. It's a total meh. The hype is not backed up with the quality of food and I wouldn't go out of my way to eat here again. Anyone who thinks this is a really great burrito has obviously never been to Chorizo or El Sombrero. Chipotle is probably on a quality level with Burrito Boyz, which I consider a truly average burrito.
I tried the chicken burrito with black beans. The tortilla was one of the worst burrito tortillas I've ever had. It was kind of rubbery in texture and it had no flavour. I barely got much chicken because they had reached the bottom of the chicken warming pan and they were scraping out little dried bits of chicken to put on my burrito. Right in front of me. Yeah, thanks.
The worst thing about this burrito was the black beans. They scoop out a spoonful of black beans and slop it on your burrito with all the bean water. My whole burrito was a wet, soggy mess because of all the bean liquid. Use a slotted spoon for goodness sake. Bean liquid is not a burrito topping that anyone willingly chooses. Geez.
I can't comment on the $2.21 guacamole because I'm not an idiot who pays $2.21 for a spoonful of guacamole.
If I'm ever in this food court agan and looking for a meal option, I'd rather go to Big Smoke than try this overrated, soggy mess of a burrito again.