My first visit went well, but I returned a second time and was very disappointed. The server tried to be nice but between her non-understandable "accent" and inability to multi-task our breakfast was not a very good experience.There were only 2 of us. One ice tea came in an almost full glass and the other about 3/4 full. Weird! My food came out and maybe 5 minutes later the other food came out. I opened my utensils and there was hardened food all over my knife. Then thirdly my bisquits & gravy came out ice cold. When I sent it back for heating, I also asked for a second plate. The bisquits came back hot, but the plate never arrived. Finally the busboy got it for us. I spoke with the manager and he apologized but I have made my decision about the likelihood of returning there. Maybe they were having a bad day but i was not the only one complaining. Have been to other IHOPs and never experienced this.