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  • I love ice cream and have pretty much tried nearly every ice cream place in the east valley. The ice cream here is really yummy, but I will never come back and I will never recommend it. First, the price is just a bit too outrageous, even for a crazy ice cream lover like myself. We've been to many higher priced, specialty ice cream places, but none has cost us over $30, until Creamistry. We didn't even get anything crazy - it was the bare minimum! Just a few kids sizes and two mediums with one topping each. If anyone had wanted a waffle bowl, brownie, an extra topping, special milk, etc, we could've easily spent close to $50. Second, we only had two people in front of us, but it took forever to get our order (and I've been to nitrogen ice cream shops plenty of times, so I understand the process). We luckily got there right before a big crowd, I don't even want to know how long our stuff would've taken had we been behind that line. The place is cramped and chaotic, which doesn't work well with the crowds of downtown Gilbert. We didn't even have space for the gigantic high chair at our table, because there was barely breathing room in the place. Most customers seemed confused and frustrated. One conversation I overheard, the people were talking about how the "fun experience" is totally lost in the "annoyance," and I heard a couple saying they'd never come back. Agree 100%! There are so many AMAZING ice cream places in the area (including another nitrogen place right down the street), I'm disappointed that I wasted our family night time and money here... I'd much rather walk across the street to Petersen's, or drive a couple minutes further to hit McMahon's or one of the rolled ice cream places. When we want nitrogen ice cream again, we'll go test out Nitro Live around the corner long before we ever consider going back here.
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