My opinion, these are the best natas in the city, so 5 stars purely on that. They're always a hit dessert at any dinner party too.
Sadly, the other pastries and service are quite underwhelming.
I can't tell you the number of times I've come here and stood waiting to be served, as the Portuguese staff completely ignored me, chatting away and drinking their coffee. Don't get me wrong, I love the fact that there's always a bunch of Portuguese mamas hanging out, but this should not impede on providing a decent service.
Also, this is more of a counter to go, as there is no real space to sit.