I love Jake's!! My brother owns his own shop in NY which is also called Jake's. It may sound stupid, but that is the reason I originally went to Jake's many years ago. Whenever I would have something done on my car, I would call my brother to see if the quote was fair, and it has always been right on! I no longer feel the need to check on them :) They are always timely....they give me a ride if I need one and will pick me back up as well so I can drop my car off before work and pick it up after so I do not need to use my day off to get my car fixed. Often times the cost of the work done comes in less than the quote...you gotta love it. I moved way out to the west valley but still come in to Bethany and the freeway to get my car fixed By Jake's....and always will :)