Sales experience was decent at best....My wife and I definitely felt like we got baited and switched as we called to check on the inventory of a particular car. Miraculously within 45 minutes of us calling (they said it was there) the car had "just been sold to an older lady about 10 minutes ago". Still purchased a similar vehicle because of the price negotiation. Financing was typical but the real problem came just a few days later when 1 of our "new" tires went flat on the freeway. 2 separate tire shops said there were no signs of puncture and it was likely a faulty tire. Called the dealership and talked to John and was told he would check into it and call back in 5 minutes. After two days and 10 calls by us to the dealership with no response we decided these guys were clearly not worth any of our future business and all of our co workers who live and buy cars in the area will be apprised.