Fairly bad customer service. Clothes are crammed in the racks so tight that you can't pull out an item. Shoe department is a mess. If you want to order something in a different from another store you must call all the other stores yourself. I called one and no one would answer in the Ladies shoe department. The store operator kept re-answering and ringing the department over and over (about 10 times). Why didn't she page someone? I gave up.
If you are willing to serve yourself and root through clothes and clothes without anyone willing to help you, go for it.