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| - I easily would have given my first visit here (through the drive-thru) an easy 5 stars as the food (6 piece chicken strips w/ Habanero BBQ Sauce on the side) was PHENOMENAL!...however, I had to wait close to 10 minutes to get it. Now, I must say it was piping-hot, fresh, and damn delicious when it finally came out, but service needs to be in-place to make the experience worth 5 stars. After ordering, paying, and proceeding to drive up to the second window...I waited 1 minute to have an unfortunately dirty-looking guy tell me (nicely) that it will be a couple minutes before the food comes out. Okay, no problem, right? Well, that was the last I saw of him until he handed me the food 8 minutes later with no apology, or any further explanation as to why it took that long when they are clearly trying to offer drive-thru service as a means of getting their incredible food. Perhaps a sign is needed (Drive-thru) telling potential customers that food may take awhile! We don't know what's going on in there! Of course we want fresh and hot food, but don't leave us guessing that our food might be being neglected for whatever reason! At least put a sign up if the food usually takes 10 minutes through drive-thru! That was some fine-tasting chicken strips, however! Huge! And that habanero BBQ sauce (which I didn't see listed on the menu) is incredible if you like spiciness! I will go back!
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