| rev:text
| - This is for the Site to Store part of the store.
I went to this Wal-Mart to pick up an order that I needed to pick up. It was just before 8 am and I was at the back of the store, at the Site to Store area. I hit the button to notify someone that I was waiting, which it says to do.
Not sure how long I waited, but at least 15 minutes. During that time, a number of Wal-Mart employees pass me to go to the bathroom or to the back of the store in the employee only area. Most didn't 'say anything to me, and I did look like I was waiting, but no one helping me.
A handful of people did ask me if I was being helped. I said I was not. And they would disappear somewhere. I was still waiting and still no one helping me. There weren't a lot of people in the store at this time and way more Wal-Mart personnel than actual customers.
Finally, I got frustrated and left the area and got a person to help me, which she as the wrong person, but she finally went to go get someone to help me. He was ticked that he was not notified, like I knew that he was servicing the area. It wasn't my fault that their system wasn't working properly.
He gave the excuse that it's because of the storm. I made the comment, what storm? Well, i can see from other reviews for the Site to Store, that I doubt their notification system wasn't working because of the storm, rather it's just a crappy system.
He never smiled and I tried to be really nice and light hearted, but I failed. Maybe he was having a bad day and the manager was there, but I'm not sure, because he wasn't wearing a badge. However, he was one of the personnel that passed me and never did anything to help me get someone to help me get my order.
Then, when I got the order, which were 3 small packets of page protectors in a huge box that could have contained 50 packets. What a waste of postage and a box. That's an area of waste. Maybe they should take the waste there and apply it to a better notification system.
Anyway, Wal Mart associates, pls be nice and smile at the customers.
|