I am only giving them 2 stars because of they called me later and tried to repair what they did. We went in to work with John Cowan, he lied straight from the start and then 2 hours later we got a better deal on which we were trying to get done. My wife felt uncomfortable and told him she did not want to move forward. he got mad at her and began to yell at her very loud in fact. I would say do not work with him he was rude and treated us like we were stupid and insisted on telling us how much sales experience he had every 5 minutes. We don't care. Anyways the manger called us later and gave us an even better deal free oil changes for the lease period which was nice, that's why I gave 2 stars instead of one. We are also first time buyers so the maybe that's why he tried to rip us off.