My husband and I have been to the this same restaurant in Scottsdale and had a great time during the Nebraska football season. We tried a different location on a Saturday night and we will never go back. To set the scene, usually it's pretty busy on Mill avenue on a Saturday night, but with most of the college kids gone for the summer it was pretty empty. We ordered drinks (which the waitress got wrong) and then ordered the smothered fries. Those were the only things that were good about this experience. We ordered dinner and I got the chicken and waffles and my husband got the steak. Our friends ordered food, but they completely messed up her order and did not get her food until we were almost done. As for the food, the chicken was burned and so were the waffles. I make it a point to try different places for chicken and waffles since it's one of my favorite meals. There was hardly any sauce so the food was very dried. My husband's steak was not cooked properly and the salad was brown. But what made this experience so low for a review is the tech processing fee they add to the receipt. We asked the waitress what this fee was about and she told us it is a credit card processing fee. The problem with that story is that the fee is placed on your ticket regardless if you are paying cash or a credit card. We hadn't even given our credit card and the fee was on there, if we were paying cash she said we still had to pay the fee. Now if you are going to charge someone a fee to charge their credit card, you need to say that up front or post a sign. But the idea of charging a fee to use a credit card is the price you pay to do business. I have never seen this fee in the many restaurants we go to in the Tempe area, so buyers beware. If the food and service was great than I might ignore it, but with horrible food, horrible service (not taking any price off the meal after getting it completely wrong) this restaurant is horrible to their customers. There are plenty of great restaurants on Mill...go to any of them and avoid this one at all costs.