I ordered 5 platters through Postmates and I live about 20 miles away so it's definitely not across the street. The postmates driver came on time but only brought 4 platters. Upon finding out that we only got four platters instead of 5, the postmates driver immediately called the halal guys store and spoke to the owner named Logan to let him know of the situation. The owner went beyond and took responsibility for the mistake and tried to get us the missing platter but unfortunately there were no postmates drivers showing in our area at this point, being that it was 2am.
The owner of halal guys in Tempe then told us that he feels really bad and drove all the way from Tempe to the east valley, about 20 miles, and delivered us the missing platter at 2:30am! That's true dedication and exceptional customer service, this owner truly cares about his business and his customers!