I am not usually one to leave reviews for fast food restaurants because most know what to expect. This one is on floor of SP almost out of the tourist area. It is not the high traffic area and because of that the place was pretty empty. We arrived and waited ten minutes to be seated despite 5 or 6 wait staff standing around chatting and many open tables. Once seated we waiting another 10 minutes for our order to be taken. 30 minutes passed and we still hadn't gotten our drinks, so we stopped the waiter and asked him. His reply was "O yeah" no apology or anything else. Ten minutes later he brought the drinks. So an hour after stepping in the door we had and ice tea and a water at the table. The food followed in another 15 minutes. 55 minutes for a burger and fries in a half empty restaurant?
I tried to say something to the manager, who was working as a cashier, when I paid my bill. His attitude was this is a fast food joint, what do you expect? Do not stop here if you actually want fast (as in quickly) food, or good service go somewhere else.