I love love loooove cold stone. It's our first destination when we decide that we want ice cream. I don't know what it is about this location...the service is always so...I don't want to say horrible...but it's always awkward. The staff just kind of continues to talk amongst themselves when you enter the store...as if they don't know why you're in there. We always ride our bikes to the store being that we live nearby, and we always ask that we can take it to go. After we request it to go, the hand it to us, open top and a spoon. Then we have to ask them for each individual thing...we have to ask for lids...then we have to ask for a bag. Either way, we'll always go back because they serve ice cream...but it's just like a hard core awkward off in there.