I have to say I love forever 21 and I am a loyal customer but nothing makes me more annoyed than when someone closes early! You are opened until 10 pm not 9:50! I get it if someone is trying to shop for an hour and they come in at 9:50 that's lame, but when I say all I need is some sunglasses and you still kick me out that sucks! Not very happy with the customer service.